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Traveler experience

How to elevate the traveler experience through AI innovation? This module focuses on AI applications in the travel industry, from personalized itinerary planning to intelligent customer service bots. Student will be able to explore case studies highlighting how AI enhances the end-to-end travel journey, including booking, navigation, and in-destination experiences. By understanding the intersection of AI and travel, students will appreciate the potential for increased customer satisfaction, loyalty, and operational efficiency in the travel sector. Download educational materials below:

Traveler experience – educational materials